Services
One operator, every step from quay to inland.
Stevedoring, gate, yard, cold chain, rail, customs brokerage, shore power and warehouse services. Each one is run in-house and reports into the same operating system that drives the schedule.
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Stevedoring and cargo handling
Quayside-to-stack handling for container, ro-ro and bulk with on-dock equipment sized for the largest vessels in service.
- Container: twin-lift spreaders, 65 tonnes lift capacity
- Ro-ro: 12-tonne forklifts, roll trailer fleet
- Bulk: grab unloaders, enclosed conveyor loop
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Gate operations
Optical character recognition at the gate, automated slot booking, and a driver app that has cut truck turn times by 31%.
- OCR on every lane
- Driver app with slot booking
- Overweight and seal anomaly pre-checks
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Yard and stacking
Automated stacking cranes at Harbor Point and Coastal Reach, with a yard management system that pre-stages outbound containers by vessel.
- Automated RMG cranes at Harbor Point and Coastal Reach
- Yard management pre-stages by vessel
- Remote reefer monitoring
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Cold chain and reefer
2,480 reefer plugs group-wide with remote monitoring, dedicated reefer yards, and a documented pre-trip inspection process.
- 2,480 plugs group-wide
- Remote temperature and humidity monitoring
- Documented pre-trip inspection
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Rail and multimodal
On-dock rail at four terminals, daily block-train services to inland hubs, and a documented doublestack clearance profile.
- On-dock rail at 4 terminals
- Daily block-train services
- Documented doublestack clearance
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Customs brokerage
In-house customs brokerage at every terminal, with electronic document submission and a 4-hour average clearance for flagged containers.
- Licensed brokers in 3 countries
- Electronic single-window submission
- 4-hour average clearance on flagged containers
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Shore power
Cold-ironing on every container berth at Harbor Point and Coastal Reach, with a documented grid-power-to-vessel handover protocol.
- Cold-ironing on all container berths at Harbor Point and Coastal Reach
- 30-minute plug-in SLA
- Documented handover protocol
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Warehouse and distribution
180,000 m² of bonded and ambient warehouse across the group, with cross-dock, pick-and-pack and SKU-level visibility.
- 180,000 m² bonded and ambient warehouse
- Cross-dock and pick-and-pack
- SKU-level visibility via partner portal